Our client, a reputable Global Financial Service firm, is looking for a responsible and polished bilingual Front Office Assistant who can provide front office support to their Spanish office.

Responsibilities (among others) include:

• Acting as the first point of contact for the firm
• Managing international call filtering, switchboard and call transfers (English & Spanish)
• Greeting visitors and ensuring they are looked after whilst at the office (English & Spanish)
• Booking & organising meeting rooms for internal and external meetings, setting up videoconferences
• Coordinating meeting room set up with IT team
• Responsible for meeting room upkeep (preparing the meetings, filling with drinks/stationary, ensuring cleanliness, etc.)
• Organising courier service, receiving and classifying deliveries
• Booking catering services for any internal meetings or events 
• Ensuring Front Desk is kept in pristine condition, in line with firm standards
• Coordinating transport (taxis/airport transfers) for visitors/clients 
• Giving support organising travel and handling documentation
• Supervision of office maintenance (under guidance of facilities manager) for common areas, ensuring upkeep reflect standards of the firm 
• Ensuring contacts are updated to the database with accuracy and precision
• Supporting a wider team of Assistants with ad-hoc administrative tasks (printing, binding, etc.) 

Candidates should be bilingual in English/Spanish (additional languages also favourable). Relevant studies as well as a professional level of Microsoft Office/standard Tech is also a prerequisite. Ideally the candidate will have previous experience in a customer service role or have previously worked on a front desk, be that in hospitality, aviation or in a corporate environment. 

The ideal candidate will be proactive and always willing to help. They will be well presented and approachable as will act as the first point of contact and ambassador for the firm. 

This position is 100% office based.

Location – Madrid, Castellana 

Salary – Dependent on experience + Benefits 

Timetable – 09.00 – 14.00, 16.00 – 19.00h  

Contract – Permanent (subject to probation period)

If you are interested in this role, please apply via LinkedIn and send a copy of your English CV to info@victoriaselection.es quoting Reference 699.